Hey there! Remember the days when you’d walk into a sneaker store and the owner would personally help you find the perfect pair? That’s the vibe we’re going for here at xsneakerlandhppts Chile S.A.. Our founder, Marco, still replies to every fifth email himself—just to keep that personal touch alive.
Got a question about our limited-edition kicks? Need help with sizing? Or maybe you just want to chat about the latest drops? Whatever it is, we’re all ears. Here’s how you can reach us:
Fun fact: Last month, we helped a customer in Patagonia track down a rare pair of ’90s Air Jordans—took us 72 hours and three phone calls to Tokyo, but hey, that’s what we do for family.
Honestly? Some of our best product ideas come from customer emails. Like that time someone asked, “Why don’t you guys stock more wide-fit options?”—now it’s our fastest-growing category. So don’t hold back!
Pro tip: If you’re emailing about an order, include your order #—it helps us pull up your details faster than you can say “oops, wrong size.”
Prefer real-time help? Try our Live Chat (bottom right corner) during business hours. Fun story: Our support agent Lucia once guided a customer through a sneaker emergency—his dog chewed his brand-new Yeezys—while she was on her lunch break. Now that’s dedication.
P.S. If you’re ever in Santiago, swing by our office—we’ve got a wall of vintage sneakers that’ll make any collector’s heart skip a beat.
