We are committed to delivering your carefully curated selections with efficiency and care. Every order is processed within 1-2 business days, ensuring your sustainable lifestyle essentials reach you promptly. Our fulfillment team meticulously inspects each item to guarantee quality and alignment with our eco-conscious standards before dispatch. Whether you're refreshing your wardrobe with versatile footwear or exploring timeless accessories, we prioritize seamless delivery to enhance your experience.

Processing typically concludes within 48 hours of order confirmation, excluding weekends and holidays. Transit durations vary based on destination and carrier capacity. Domestic shipments generally arrive within 5-7 business days, while international deliveries may require 10-20 business days. Seasonal demand or unforeseen logistics disruptions may occasionally extend these estimates, but we proactively monitor all shipments to minimize delays.

We offer the following shipping options: Standard Shipping (10-15 Business Days): $0-$60; Free Shipping (10-15 Business Days): $60-$9999. These rates apply to most destinations within our service network. Expedited shipping may be available for select regions at checkout, with costs calculated based on package weight and delivery urgency.

Currently serving North America, the European Union, and parts of Asia-Pacific. Some remote locations or islands may incur additional surcharges or require extended transit times. Unfortunately, we cannot deliver to embargoed countries or regions with trade restrictions. During checkout, our system automatically verifies address eligibility and provides real-time updates if limitations apply.

Upon shipment, you'll receive a confirmation email containing your tracking number and carrier details. This allows you to monitor progress through our partners' logistics networks. For consolidated orders with multiple items, separate tracking numbers may be issued. Our customer portal also maintains a historical record of all shipments for easy reference.

While rare, delays can occur due to customs inspections, weather events, or carrier operational challenges. If your package exceeds the estimated delivery window by more than 5 business days, please contact our support team at [email protected] with your order number. For lost shipments confirmed by the carrier, we initiate investigations immediately and provide replacement options or refunds per your preference.

International customers are responsible for any applicable customs fees, taxes, or import duties imposed by their country's regulations. These charges are determined by local authorities and vary based on product category and declared value. We recommend consulting your national customs office for specific rates before ordering. While we cannot predict or reimburse these costs, all shipments include proper commercial invoices to facilitate smooth clearance.